Help desk spend hours each day resetting forgotten or expired passwords. In fact, according to Gartner up to 40% of all help desk calls are related to password resets, making password resets a costly drain on IT resources. While waiting for the help desk to reset their password, employees are not able to access applications, causing a decline in user productivity as well.
Password reset for employees and partners
With Safewhere Identify you can implement self-service password reset for employees and partners, enabling them to quickly and conveniently reset their passwords without contacting help desk. This will significantly reduce support costs and enable your IT department to be more productive in other, more important areas.
As our password reset feature eliminates the need for employees to wait for password resets and account unlocks, you will experience a boost in employee productivity as well.
Support for any authentication method
With Safewhere Identify self-service password reset users can reset their password using a large number of different authentication methods, including national digital identies, corporate solutions, social media profiles, security questions, SMS gateways, private e-mails, two-factor authentication etc. This allows you to set up the security level in accordance with your organisation’s security policy, the users’ access rights, etc. > Learn more about the many authentication methods that we support
Customizable user interface & password alerts
To ensure a great user experience Safewhere Identify Password Reset comes with a fully customizable user interface and an option for sending out automatic SMS or e-mail password reminders to users when their passwords are about to expire.